Refund policy
Exchange & Return Policy
We accept exchange requests within 2 days of delivery only.
After 2 days, we are unable to process any exchange or return requests — no exceptions.
To raise a request:
WhatsApp us at [8512091519] within 2 days of receiving your order with:
- Your order number
- A clear photo of the product received
- Reason for exchange
Eligible reasons:
- Wrong size delivered
- Damaged or defective product received
Not eligible:
- Change of mind
- COD orders requesting a refund (exchange only)
- Requests made after 2 days of delivery
Note: Return shipping cost is borne by the customer.